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Shipping and Product Delivery

Ques: Can I ship the products to an address that is different from my billing address?

A- Yes, Your shipping address can be different from the billing address. For that please select the "Use a Different Billing Address Radio Button.



FAQ- Product Delivery

Q1: How does the delivery process work?

A: We dispatch all of our orders within 72 hours of receiving the order. We deliver the products throughout the world using our logistic partners DHL in  5-15 working days as per customer geography location.

Q2: How Can I track my order?

A: In order to track your order, log into your VedaOils account and enter your unique order tracking ID to know the location of your order. You can even contact our customer support via phone call or email. Or after the dispatch, you will get the notification by Mail or SMS with your tracking details

Q3: How are the items packaged at Veda Oils?

A: We employ the highest standards of safety and packaging for our customers' comfort and convenience.

Q4: Does Vedaoils have any physical stores?

A: Currently We Don't have Any Physical Store & Franchise in India. We operate through the online store. You can find any product on our website.

Q5: What is the meaning of Awaiting Fullfillment and Fulfilled?

Awaiting Fullfillment: This means Currently your Order Items not fullfilled by dispatch Team.

Fulfilled: It Represent Your Order Items are fullfilled by Dispatch Team and Deliver to Logistic Partner and Tracking Id Shared on Respective Email ID. All Delivery Details Start Displaying after Logistic Partner Start Delivery of Order.

Q6: Tracking ID Shared but No Details of Delivery Displayed in Tracking Portal?

All Delivery Details Start Displaying after 24 Hours of Dispatching, Please wait and refresh after 18-24 hours after receiving Tracking ID Details.

Q7: How to Track Order or View Delivery Status in DHL Portal?

Please Follow Steps to View your Order Delivery Status:

  • Step 1 -> Open DHL: Open DHL Portal using Web Address:

  • Step 2 -> Add Tracking ID : Now Add Your Shared Tracking ID by Vedaoils in Track & Trace Section and Click on Track Button.

  • Step 3-> View Shipping Status: Click on Track Option to view Live Delivery Status By Logistic Partner